Terms and Conditions

Prices are in Mexican pesos (MXN).

Reservation conditions: Payment required of 50% of the total stay.  The balance is due at check-out.

In case of reservations made less than 14 days prior to check-in date, 100% payment of the stay is required.

Cancellation Policy: In case of cancellation or alteration of dates, a minimum of   14 days’ notice is required. 

Refunds will be subject to an administrative fee of 5% of the booking deposit.

In case of no-show, no refund of deposit is available.  

Due to the characteristics of Galopina, only children over 12 years old are accepted.

Pets: domestic animals are now allowed.

Check-in: between 2:00pm and 8:00pm. Outside these hours, prior notification of arrival time is required.  

Check-out: until 12:00pm.

Galopina is a smoke-free space. 

Services included in your reservation:

  • Breakfast
  • Pool
  • Access to Galopina Shop

Extra cost services available upon request:

  • Snacks service
  • Pub
  • Dinner
  • Massages 

It is not allowed to bring any food or drink from outside into the property.

If you wish to have lunch or dinner on site the day of your arrival please let us know the day before.